Wed - Fri  :  8.00am - 5.00pm
Sat  :  8.00am - 1.00pm

history & archive

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6.2017 – Saturday hygienist appointments now available every month (had been quarterly before)

3.2017 – New outdoor lighting installed

1.2017 – Thursday hygienist appointments now available every week (in addition to Friday)

10.2016 – We begin to introduce our comprehensive range of new patient literature (treatment information & post-op care advice)

9.2016 – We launch our new in-house service providing RSD (Root Surface Debridement) with Debbie, the hygienist

8.2016 – New signage installed

6.2016 – New outdoor waiting areas created

5.2016 – Practice Facebook page created

5.2016 – New, mobile-friendly practice website launched

5.2016 – Higher quality intra-oral cameras installed in the surgeries

5.2016 – New digital x-ray imaging sensors introduced

5.2016 – Complete new computer network installed

5.2016 – We adopt Kernow, our new practice cat!

4.2016 – Wave One Gold reciprocating endodontic file system introduced

4.2016 – New oil-free compressed air system installed

10.2015 – IW Dental appointed as our new dental lab

8.2015 – SLR camera introduced for high-quality intra-oral photography

8.2015 – Reception re-carpeted

8.2015 – New stereo for surgery 1

7.2015 – Dental chairs re-upholstered

6.2015 – Virtual reception service extended to 24/7

5.2015 – New IT support company appointed (FCL)

5.2015 – New professional grounds maintenance company introduced (Land Girl)

4.2015 – New environmental cleaning contractors (S Bellamy) & new cleaning schedule and specification

3.2015 – Reception desk refurbished & glazed

8.2014 – Virtual reception service introduced to take calls when the practice is closed or when we’re already engaged

6.2014 – New armchairs & sofa in reception; new grey cupboards behind desk; new stereos for reception & surgery 2

5.2014 – Bottom of garden cleared and new lawns laid; new outside lights

4.2014 – Maua passes away

4.2014 – Exterior of practice redecorated (NB grey railings, doors & windows)

12.2013 – First practice cat – Maua

11.2013 – First squirrel dreys spotted in our oak trees

12.2012 – First Care Quality Commission inspection

3.2012 – Interior of practice redecorated

4.2011 – Practice registers with the Care Quality Commission

11.2010 – We cease using dental amalgam

11.2008 – Brand new practice website launched

8.2008 – Digital intra-oral camera installed

7.2008 – Interest free credit introduced

4.2008 – New computer network installed

2.2008 – Debbie (our hygienist) returns

1.2008 – Dr Giddy’s article on Web-based training appears in “Dental Practice”

9.2007 – First hedgehog spotted in garden

7.2007 – Oraqix perio anaesthetic introduced

6.2007 – New gates, fence & hedge

5.2007 – Endodontic files become single-use

4.2007 – Free wireless broadband hotspot installed for patients’ use

2.2007 – Practice switches to a green electricity tariff

2.2007 – Defibrillator purchased & staff trained in its use

1.2007 – Dr Giddy’s 2nd article on paperless practice published in “Dental Nursing”

12.2006 – Dr Giddy’s 1st article on paperless practice published in “Dental Nursing”

8.2006 – Practice goes “paperless” – all paper based records archived

8.2006 – Free coffee introduced in reception

8.2006 – Website traffic reaches 5,000 visitors per month

3.2006 – Digital x-ray system installed

11.2005 – Audit shows that 90% of Dr Giddy’s root canals last over 6 years

11.2005 – Audit shows that 96% of Dr Giddy’s anterior fillings last over 5 years

10.2005 – Surgical alcohol based disinfectants introduced for hand hygiene

10.2005 – Alpron introduced to clean DUWLs

8.2005 – Demetron Light introduced for shade-taking

6.2005 – Air-Flow system first used for tooth polishing

6.2005 – 4.8x magnification introduced

6.2005 – Website traffic reaches 3,500 visitors per month

4.2005 – Amalgam separator units installed

4.2005 – Practice website awarded 4.5 out of 5 chillis by Red Hot Chilli

3.2005 – Dr Giddy’s CPD records first published online

3.2005 – Exterior of practice redecorated

3.2005 – New artwork in reception

2.2005 – Patient library begins

2.2005 – SMS text & email reminder system implemented

6.2004 – Computer system fully operational

3.2004 – Second raised flowerbed built (to West of practice)

2.2004 – Website traffic reaches 3,000 visitors per month

2.2004 – Amalgam bonding introduced

1.2004 – First Mason Bee nests put up in garden

7.2003 – Stabident intra-osseous anaesthetic system introduced

6.2003 – First garden wormery

6.2003 – Practice begins to recycle paper & cardboard waste

5.2003 – Perio-pill treatment first offered

7.2002 – In-surgery tooth whitening introduced

7.2002 – First “full” practice website

6.2002 – First raised flowerbed built (to South of practice)

6.2000 – We begin to use internet banking

4.2000 – Practice officially renamed “hygeia dental care”

1.2000 – First practice email set up

9.1999 – Exterior of practice redecorated

8.1999 – Surgeries, reception, office, washrooms & staffroom refitted

21.12.1998 – First ever debit & credit card payments accepted

31.10.1998 – Practice begins opening on Saturdays

30.10.1998 – Dr Giddy purchases the practice and calls it Malt Mill Dental Care

4.1997 – Geoff Rich passes away

2.4.1984 – Geoff Rich moves his practice from Totnes High Street to Malt Mill Lane

1983 – Geoff Rich (previous practice owner) begins building at Malt Mill Lane

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