Why choose Hygeia?

From the moment you enter our practice you’ll notice the friendly approach. We know many people are nervous about visiting the dentist, but here at Hygeia we will put you entirely at ease.

We’re immensely proud of the treatments we offer. We’re committed to doing what we do best, which means we want to keep you smiling – in every sense.

Because we want to be sure that you’re happy with what we do, we give you our promise of guaranteed satisfaction. We promise that if you are not satisfied with your treatment we will either:

• Repeat it at no cost to you; or
• Refund what you have paid; or
• Where there is a suitable alternative (and you wish it) we will provide this for you at no additional cost (if it’s a more expensive treatment than the original, we’ll credit you in full for what you’ve already paid, meaning you only pay the difference – so you’ll be no worse off than if you’d chosen the alternative in the first place).

We do make an exception, which we feel is reasonable, where you have asked us to carry out treatment that we have advised isn’t optimal. For example, if we advised you to have a crown to strengthen a tooth but you elected to have a large composite filling instead. If the filling later fails, then honouring this guarantee is at our discretion.

The guarantee period for restorative treatments like fillings, crowns, bridges, etc. is a year.

There are many other reasons people give for coming to Hygeia: